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System Administrator Manager | Web Hosting | Based in Indonesia

Hostinger

Remote · IndonesiaSalary not disclosedfull-timeHostinger Careers

You own the team's shift coverage and incident response, but you are not personally on rotation or on-call. You will work closely with engineering, developer, Customer Success and product managers.

Responsibilities

  • Lead the Indonesian Web Hosting SysAdmin team and own its shift coverage: you design the rotation, you are not on it
  • Own incident response in your window: acknowledgement, customer communication, postmortems and follow-up within SLA
  • Act as the sysadmin escalation point for Customer Success on complex hosting and security cases
  • Deliver long-term engineering and automation with Ansible/AWX, Prometheus and Grafana that removes repetitive shift work
  • Drive AI adoption in operations: automated ticket resolution, AI-assisted diagnosis and faster runbooks

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    Work format
    Remote
    Seniority
    Lead
    Posted
    25 Sept 2026
    Last verified
    In the last 5 days

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