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Presales Engineer
Twilio
Remote · United KingdomSalary not disclosedfull-timeTwilio Careers
This position is needed to deliver the technical win and product fit to our customers across the EMEA region. A Twilio Presales Engineer is an experienced pre-sales engineer who builds customer trust in Twilio’s Customer Engagement Platform, resulting in customer success at our largest, most strategic accounts.
Responsibilities
- In this role as Presales Engineer, you’ll
- Work alongside Twilio New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre-sales process, to strategise and plan for deal success.
- Build a successful business partnership with Twilio Account Executives focussing on great business discovery within prospects and communicating the business value of Twilio solutions.
- Take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle.
- Develop subject matter expertise on the customer needs and requirements, and Twilio’s best in class communications technology.
- Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio’s ability to enable their success and solve their challenges.
- Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products.
- Form an understanding of a customers business and help solve problems they’ve identified as well as uncover areas of opportunity.
- Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation
- Contribute to the wider Twilio Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations.
Languages
- Work format
- Remote
- Seniority
- Mid
- Posted
- 20 Jul 2026
- Last verified
- In the last 5 days
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