Salesforce Commerce Cloud Solution Architect, Director

Responsibilities

• Lead workshops and presentations with CDOs, CTOs, and E-commerce Directors of individual Maisons, adapting highly technical language for business-focused stakeholders
• Demonstrate exceptional active listening skills to truly understand the nuances, sensitivities, and unique "heritage" of each Maison, ensuring technology solutions align with their distinct brand identities
• Act as a reliable consulting partner, guiding clients through Salesforce Commerce Cloud best practices and proactively proposing solutions rather than merely taking requirements
• Manage expectations, mitigate risks, and align the overarching technological priorities of the parent group with the specific desires of the individual digital boutiques
• Architect exclusive, end-to-end solutions within the Salesforce B2C Commerce ecosystem, ensuring maximum scalability, security, and performance to handle global traffic and retail peak seasons
• Define development guidelines for Storefront Reference Architecture (SFRA), SiteGenesis (for legacy systems), and modern Headless/Composable commerce scenarios supported by Salesforce
• Design seamless integration flows between SFCC and standard third-party systems in the luxury retail landscape (OMS, ERP, PIM, CRM, Payment Gateways)
• Oversee development teams and System Integrators, ensuring implementations strictly adhere to approved design patterns, code quality standards, and platform constraints (governor limits)

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