Technical Consultant, Enterprise, Oracle Cloud

Responsibilities

• Serve as the primary Technical Consultant for Enterprise accounts running Oracle Cloud, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
• Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding Oracle Cloud integration, configuration, and system design
• Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving Oracle Cloud, HRIS, and API integrations
• Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
• Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of Oracle Cloud integration and configuration options
• Participate in technical discovery to understand customer Oracle Cloud environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
• Be a subject matter expert across Oracle Cloud and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
• Troubleshoot Oracle Cloud integration blockers and guide customers through complex configuration decisions
• Contribute to internal documentation and tooling that scales Ramp's ability to support Oracle Cloud integration use cases across a growing customer base
• Influence Ramp's product roadmap by channeling Oracle Cloud customer pain points and feedback to the Product and Engineering teams

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