GTM DevOps Engineer

Responsibilities

• CI/CD & Release Engineering
• Design, build, and maintain CI/CD pipelines for Salesforce (SFDX/Salesforce CLI), NetSuite (SuiteScript/SuiteBundler), MuleSoft (Anypoint Platform), and Workato; establish branching strategies, environment promotion standards, and release gating processes across all GTM platforms.
• Extend CI/CD practices to cover AI agent workloads deployed on GCP Cloud Run and AWS Bedrock AgentCore — including containerized builds, deployment pipelines, and automated validation gates.
• Implement safe rollout patterns — including feature toggles, phased launches, automated validation, smoke tests, and rollback procedures — to reduce deployment risk on business-critical changes.
• Platform Reliability & Observability
• Own SLA/SLO definitions for core GTM systems; standardize monitoring, alerting, and runbook patterns across quote-to-cash and GTM integrations, with proactive health checks and synthetic monitoring for critical flows (e.g., Salesforce ↔ NetSuite, Workato).
• Extend observability coverage to GCP Cloud Run workloads — Cloud Scheduler jobs, agent pipelines, and integration microservices — and AWS-hosted agent infrastructure.
• Conduct root cause analysis (RCA) for platform incidents and drive post-incident reviews with actionable remediation plans.
• Cloud Infrastructure & Environment Management
• Manage sandbox, staging, and production environment lifecycles across GTM platforms — including refresh cycles, data masking, environment segmentation, and promotion standards that balance speed with reliability.

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