Senior Network Site Reliability Engineer

Responsibilities

• Owning the operational aspect of the network infrastructure, ensuring its high availability and reliability, actively working on network incidents and service requests.
• Partnering with architecture and deployment teams to guarantee that new implementations are supportable and align with production standards.
• Advocating for and implementing automation to reduce toil and improve operational efficiency. Minimizing manual operational tasks to achieve and maintain Service Level Objectives (SLOs).
• Monitoring network performance, identifying areas for improvement, and collaborating with relevant teams to implement refinements. Proactively identifying and mitigating network risks to promote continuous improvement.
• Collaborating with domain experts across functions to resolve production issues swiftly and effectively, ensuring customer happiness.
• Conducting blameless postmortems and following through on Root Cause Analyses (RCAs).
• Discovering opportunities for operational improvements and teaming up with colleagues to devise solutions that enhance excellence and sustainability in network operations.
• Developing knowledge base articles for automation and bots.
• What we need to see
• Educational Background: Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent experience.

Languages