Full Stack Engineer - Trust and Safety

Responsibilities

• A day in the life of a Full Stack Engineer at Calendly
• On a typical day, you will be working on
• Building and improving the systems that detect and stop abuse across sign-up, booking, and messaging, such as spam, phishing, bots, and fraudulent SMS traffic.
• Improving the reliability, deliverability, and compliance of the email and SMS notifications Calendly sends.
• Shipping new detection carefully: measuring how it performs on real traffic before it acts on accounts, and weighing false positives against false negatives.
• Responding to active abuse, including during on-call, by stopping the damage fast, then replacing quick fixes with durable ones.
• Building tools that help our Trust & Safety Operations team review accounts faster and understand why the system took each action.
• Partnering with Product, Operations, and Data to define requirements and measure the impact of what we ship.
• Working with other product teams to add protections to the flows they own.
• Reviewing implementation plans and pull requests, and sharing what you learn with the team.

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