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AIOps Architect
EPAM Systems
India · On-site · relocationSalary not disclosedfull-timeEPAM Systems Careers (offices abroad)
We're looking for an AIOps Architect to head up AI, agentic automation, and observability architecture for our Software Development Platform (SDP) Services—a 400–500 cloud Python application estate that supports revenue-critical functions like Algo Trading, Quant Models, and Data Loaders. This position owns the autonomous operations layer, ensuring reliable, governed execution across 48 tier-one critical applications with sub-2h RTO, 45 databases, and 320 production environments across 12 countries.
Responsibilities
- Define and maintain the AI-driven monitoring and observability architecture for the SDP platform estate
- Design and operate automated triage and incident classification processes, routing issues by business capability and technical stack ahead of L2 engagement
- Provide technical governance on platform-layer changes, guardrails, and patterns for the low-code/no-code environment
- Act as the technical point of contact for the SDP platform governance function
- Identify operational failure patterns and recommend platform-side fixes
- Maintain SLA compliance, including P1 15 min/4 h and P2 30 min/8 h, with round-the-clock coverage for highly critical applications
Languages
- Work format
- On-site
- Seniority
- Senior
- Posted
- 14 Oct 2026
- Last verified
- In the last 5 days
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