Staff Software Engineer (Full-stack/Backend)

Responsibilities

• Lead the design and architecture of scalable and performant backend solutions that meet product requirements and enhance the experience of our platform powers
• Own the architecture of core subscription and membership systems, including billing correctness, lifecycle state management, plan changes, cancellations, and workflow orchestration across commerce, pharmacy, and fulfillment
• Partner closely with engineering teams across commerce, clinical care, pharmacy, and fulfillment to drive cross-functional technical initiatives and ensure platform decisions scale across the organization
• Partner with product and design to ensure platform capabilities support an intuitive end-to-end customer experience
• Drive strategic technical decisions to improve security, scalability, and performance
• Implement tools and processes for monitoring, incident response, and performance optimization
• Implement analytics and monitoring to demonstrate how engineering solutions directly impact key customer activation and reactivation KPIs
• Analyze metrics and user feedback to continuously improve the platform
• Maintain thorough technical documentation
• Conduct code reviews and facilitate knowledge-sharing initiatives

Languages