Senior Product Manager

Responsibilities

• Own the product roadmap across the Helius developer platform, balancing customer requests, infrastructure investments, and new product bets
• Spend real time with customers - trading firms, wallets, indexers - understanding their architectures, latency budgets, and where our products fit or fall short
• Use our products hands-on and make code contributions where they're the fastest path: prototypes, example integrations, reproducing customer issues, and improving developer-facing tooling
• Track the competitive landscape closely (streaming providers, data API vendors) and translate it into positioning, pricing, and build/kill decisions
• Define product guarantees: delivery semantics, ordering, SLAs, and the trade-offs we're willing to make between performance, cost, and simplicity
• Write specs and decision memos that give staff-level engineers clear context without prescribing implementation
• Own pricing and packaging across the platform, including enterprise deals and usage-based models
• Drive launches end-to-end: positioning, documentation, migration guides, changelogs, and developer communication - including sensitive comms like pricing changes, billing corrections, and migration notices
• Instrument and track what matters: adoption, activation, usage growth, churn signals, latency and reliability SLOs, and revenue
• Build the lightweight product processes a senior remote team actually needs (and kill the ones it doesn't)

Languages