Sales Development Representative, US

Responsibilities

• In this role, you will focus on building relationships with prospective customers, understanding their needs, and introducing them to the power of Mapbox's location-based solutions. The ideal candidate is proactive, eager to learn, and passionate about technology and sales.
• Intelligent Prospecting
• Research and identify high-value leads across inbound/outbound channels using a modern stack of email, dialer, LinkedIn, and AI-driven intent signals to prioritize and personalize outreach at scale.
• AI-Enhanced Outreach: Architect and execute multi-channel outreach, leveraging AI to customize messaging. You will ensure every touchpoint is bespoke and relevant while maintaining a high volume of activity.
• Workflow Optimization: Continuously experiment with AI tools and automation to prune manual tasks from your daily routine, increasing your "speed-to-lead" and overall productivity.
• Lead Qualification: Engage with inbound leads and conduct strategic discovery to qualify prospects based on business needs, budget, and decision-making timelines.
• Pipeline Generation: Schedule meetings for the sales team with qualified prospects to ensure a steady flow of high-quality opportunities in the sales pipeline.
• CRM Management
• Maintain accurate and up-to-date records of prospect interactions, lead status, and next steps within Salesforce to ensure total data integrity.
• Collaboration: Work closely with Account Executives, the Manager of SDRs, and other sales team members to ensure smooth lead handoff and alignment on account and prospecting strategies.

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