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Director, Partner Operations
Ping Identity
Remote · United States$15,000–16,667 gross/mofull-timePing Identity Careers
As the Director of Partner Operations, you will lead the operational engine that powers our global partner ecosystem. You will be responsible for building and optimizing processes, tools, and programs that support all partner types—resell, referral, delivery, technology, MSP, and cloud marketplaces.
Responsibilities
- Partner Operations Strategy
- Lead the development and execution of partner operations strategy aligned to business growth goals.
- Design and implement scalable processes to support a diverse partner ecosystem, including resellers, referral partners, GSIs, SIs, MSPs, ISVs, and cloud marketplaces (e.g., AWS, Azure).
- Build dashboards and reporting frameworks to measure partner performance, pipeline, and influence.
- Sales Operations Alignment
- Partner with Sales Ops and RevOps to integrate partner data into core sales systems (Salesforce, PRM, BI tools).
- Optimize lead-to-cash processes for indirect routes, including partner deal registration, attribution, and compensation.
- Partner Program & Enablement
- Support ongoing evolution of Ping’s partner program, tiers, incentives, and benefits.
- Ensure operational support for onboarding, certification, and enablement workflows.
Languages
- Work format
- Remote
- Seniority
- Head
- Posted
- 14 Oct 2026
- Last verified
- In the last 5 days
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