Technical Architect

Responsibilities

• Maintain a detailed understanding of client requirements, third-party integrations, SeatGeek system configuration, and the technical touchpoints that support successful client and partner outcomes
• Build and maintain a strong working knowledge of SeatGeek APIs, platform capabilities, and related technical workflows in order to support both internal teams and external partners with the data, access, and guidance they need
• Lead discovery for new third-party integrations, API requirements, and technical change requests by gathering requirements, assessing fit with existing solutions, identifying gaps, and recommending the most appropriate path forward
• Take ownership of third-party integration solutions and related technical processes, ensuring change requests are understood, documented, and supported through the right internal workflows
• Work with external partners and client-facing teams on configuration questions and technically complex scenarios related to the SeatGeek full stack, APIs, credentials, and platform behavior
• Partner with Solutions Architecture, Product, and Engineering to assess new requests and product changes against existing client processes, best practices, and platform constraints
• Support the delivery, rollout, validation, and documentation of new functionality, including testing support, release validation, and follow-through on integration-related product changes
• Manage and support technical access and provisioning workflows such as Developer Portal documentation access, Ringside sandbox access, Ringside credentials, Native Access Control credentials, SDK credentials, OAuth client provisioning, and related integration setup needs
• Support technical onboarding and steady-state ownership for Ringside and similar platform access patterns, including partner guidance, documentation, credentials, and operational process support
• Review scripts, workarounds, technical gaps, red flags, and bespoke scenarios raised by internal teams, and provide recommended solutions, best practices, and sign-off where appropriate

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