Senior Incident Response Consultant, Rapid Response

Responsibilities

• Lead kick off calls with customers to understand their situation and identify initial response actions to contain the threat
• Provide guidance to customers on best practices following an incident
• Lead daily update calls for customers to deliver forensic findings
• Deliver concise email updates to customers between update calls
• Direct the forensic investigations, identify priorities, and delegate tasks to analysts
• Conduct multiple Rapid Response incidents concurrently
• Determine TTPs identified by analysts and add them to the threat intel platform
• Write clear and concise Executive Summary style reports in a timely manner
• Responsible for basic to moderate complexity projects that contribute to the development of the Sophos Rapid Response service
• Provide daily handover notes to teams located in different time zones, or when incident responsibility is being transferred to another Incident

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