Product Manager, Salesforce

Responsibilities

• Product Ownership & Strategy
• Define and manage the product roadmap for Product and Pricing, Fulfillment & Provisioning capabilities
• Serve as the PBS subject matter expert across current and future-state systems, including Salesforce, Salesforce Revenue Cloud Advanced, NetSuite, Oracle ERP, MuleSoft / Oracle Integration Cloud (OIC), Kaseya One, and key boundary applications.
• Partner with Finance, Billing Operations, Revenue Operations, Sales Operations, Customer Operations, Product, Engineering, Architecture, Security, and IT stakeholders to gather requirements, prioritize features, and deliver scalable business outcomes.
• Prioritize PBS investments to ensure alignment with corporate strategy, revenue operations priorities, finance transformation goals, customer experience improvements, and NextGen migration objectives.
• Balance legacy-system investment with future-state transformation by supporting only the legacy enhancements that deliver measurable value, reduce operational risk, or improve migration readiness.
• Help mature the PBS operating model by simplifying processes, clarifying ownership, improving handoffs, reducing manual intervention, and strengthening governance across teams.
• Demonstrate strong business acumen with knowledge of managed service providers (MSPs), subscription-based business models, usage-based billing, customer lifecycle processes, and Corporate / BIS systems.
• Lead-to-Cash Lifecycle Execution
• Lead requirements definition and solution alignment across the

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