Field Engineer, Commercial

Responsibilities

• Partner with Account Executives to lead technical discovery, demos, and proof-of-concept engagements
• Build working prototypes that connect multiple tools and agents to show customers how a real workflow runs end to end
• Build trusted relationships with engineering leaders, architects, and developers, serving as their technical advisor
• Translate customer requirements into end-to-end solution designs, from agents and tooling to the controls that keep people in the loop, guiding them on best practices for rollout, prompt strategy, and context configuration
• Develop and deliver technical presentations, whiteboard sessions, and hands-on workshops tailored to customer needs
• Act as the customer's technical advocate internally, influencing roadmap priorities and escalating feedback to Product and Engineering
• Collaborate with post-sales teams to ensure a smooth handoff and successful customer onboarding
• Maintain deep knowledge of the Grok platform and the competitive landscape to position our value effectively
• Support account planning and help drive expansion opportunities across a portfolio of customers with technical validation
• You may be a fit if

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