Technical Account Manager (Northeast)

Responsibilities

• Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey.
• Confidently navigate customers through deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise.
• Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, meetings, Slack, and support tickets.
• Continuously monitor news related to emerging cloud security threats and further develop your domain expertise.
• Continuously stay abreast and enabled on new Wiz features and functionality.
• Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase.
• Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives.
• Act proactively by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk.
• Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value.
• Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders.

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