Senior Solution Architect - United States

Responsibilities

• Act as a high-impact technical advisor empowering global organizations to modernize identity management, consolidate disparate tooling, and establish secure access architectures via JumpCloud's Open Directory Platform.
• Growth: Establish and own org-wide Subject Matter Expertise across enterprise IAM, complex Microsoft ecosystems, and modern device management, while expanding leadership influence across GTM functions, architectural standards, and team enablement.
• Motivators: Exercise autonomous ownership over complex enterprise deployments, solve multi-faceted architectural challenges, and collaborate closely with cross-functional leaders in a high-growth, modern cloud identity company.
• Major Performance Objectives
• Within the first 6 months, independently facilitate comprehensive discovery sessions and technical workshops for your assigned Professional Services engagements and related Projects, defining clear migration milestones and technical roadmaps while mitigating architectural scope gaps and mastering your knowledge of the…
• By Month 6, successfully execute hands-on technical deployments and directory cutovers (including Active Directory, Okta, and Google Workspace migrations) associated with your migration Projects. This will mark your first delivery of time-to-value and MVP metrics.
• Within 9 months, you will have completed your first projects and begun engaging more heavily with your Enterprise Projects. Success metrics are established, and your Enterprise Projects are on-track. You will be familiar with scoping, discovering, planning and executing across the entire JumpCloud customer lifecycle.
• Within and beyond 12 months, you will be managing ongoing high-complexity enterprise customer engagements in partnership with Customer Success counterparts, achieving target deployment milestones. You will be maintaining and improving your core metrics and contributing to your technical area of expertise in the form of…

Languages