Principal Product Manager, Agentic AI

Responsibilities

• Agent definition. Determine what an agent is responsible for, which tools it may call, what it must escalate, what it must never do, and what a manager sees when it acts. These decisions affect employee pay and legal compliance. Much of this work is pre-launch, so you will shape the direction rather than inherit it.
• Problem selection. The hardest judgment in agentic product work is identifying which workflows suit an agent and which do not. You will spend substantial time inside customer operations — district managers, store managers, labor operations, frontline employees — and return with a ranked, defensible view of where an…
• The human-in-the-loop contract. Scheduling decisions affect income, childcare arrangements, and legal protections. For each agent action you will define where autonomy is appropriate, the escalation thresholds, how a manager overrides the system, what is logged, and how a compliance team audits the outcome. Legion…
• Build quality. You are accountable for what ships, not for what was specified. That means staying engaged through implementation: reviewing the build against the specification as it comes together, using the product yourself before anyone else is asked to, joining bug triage and design review, catching drift from…
• Build and maintain the evaluation sets that determine whether an agent is ready to ship and whether it is degrading in production — writing the cases, reviewing failure traces, setting the pass criteria. You will be the person who holds a release when the demonstration is persuasive and the evaluation is not.
• Specifications. Legion uses Functional

Languages