Staff Application Engineer, Salesforce

Responsibilities

• During implementation, you will
• Establish a scalable Salesforce architecture covering data models, business-unit structure, security, integrations, and release management.
• Partner effectively with the implementation team while building the internal knowledge Mozilla needs to operate the platform independently.
• Deliver a production-ready Sales Cloud foundation for the Firefox Enterprise launch.
• After launch, you will
• Own the technical health and evolution of the Salesforce platform, supported by documented architecture, governance, release, and support practices.
• Develop a prioritized roadmap for lead-to-cash capabilities, including contracting, entitlements, delivery tracking, renewals, and finance integrations.
• Deliver and evaluate secure AI-assisted workflows that reduce manual work without weakening data governance or user accountability.
• Improve platform reliability, data quality, release confidence, and user experience through measurable operational improvements.
• Lead the architecture and hands-on development of Mozilla's Salesforce platform across multiple enterprise product lines, and review designs and custom code from internal and external contributors.

Languages