RevOps Process Architect

Responsibilities

• Simplify, define, and document future-state processes across the revenue lifecycle before automating, with clear ownership, decision rules, and SLAs
• Own the process and knowledge library, structured so people and AI tools and agents can rely on it
• Define data standards and governance to resolve data integrity issues, and simplify CRM objects, fields, and tools across a complex GTM stack
• Identify and prioritize AI and automation opportunities, and design AI-ready workflows with human checkpoints and governance, building the foundation for a future GTM engineering function
• Define how customer and conversational data from sales and engagement tools flows into the CRM to power insights, reporting, and risk visibility
• Write business requirements and acceptance criteria for Salesforce, CPQ, and GTM tools, and support UAT and rollout
• Guide platform and tool evolution toward simplification, favoring out-of-the-box capabilities, and support tool rationalization across the GTM stack
• Define the intake and prioritization framework for process and system changes, design cross-functional changes, and drive adoption with Enablement
• Define KPIs with Analytics and monitor process performance and data quality
• Align senior stakeholders and drive change without direct authority

Languages