Director, Delivery Solutions Architects - Public Sector

Responsibilities

• Build and lead: Recruit, coach, and scale a diverse, high-performing team of DSAs and managers. Foster a culture of psychological safety, collaboration, and customer obsession.
• Partner with Sales, Solutions Architecture, Professional Services, Customer Success, and strategic partners to align account plans, technical success plans, resource investments, and growth strategies.
• Lead a technically excellent DSA organization with deep expertise in cloud data platforms, data engineering, warehousing, ETL/ELT, streaming, governance, machine learning, generative AI, and agentic applications.
• Build strong executive and operational relationships across customer technical, program, procurement, operational, and leadership stakeholders to accelerate adoption and long-term value.
• Create operating mechanisms, playbooks, metrics, and review cadences to monitor customer health, delivery progress, adoption, usage growth, risks, escalations, and forecasted expansion.
• Drive cross-functional resolution of delivery blockers and escalations, while providing leadership feedback on field processes, product needs, programs, and organizational investments.

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