Solutions Architect

Responsibilities

• Partner with Sales to lead technical discovery, qualify customer use cases, and shape solution strategy for key opportunities.
• Design target architectures for modern Agentic workflows, and AI and web applications on Vercel, including frontends, APIs, data and edge services, and integrations with headless and composable ecosystems (CMS, commerce, payments, media, analytics).
• Create and deliver tailored demos, technical presentations, and workshops that clearly articulate Vercel’s value and differentiate our platform.
• Own and run proofs of concept and pilots end‐to‐end: define success criteria, guide implementation, remove technical blockers, and ensure executive‐level outcomes are documented.
• Act as lead architect post‐sale for strategic accounts, guiding onboarding, reference implementations, migration patterns, and best practices for building and operating on Vercel.
• Proactively engage with customers on performance, reliability, and cost optimization, using metrics like Core Web Vitals, Lighthouse, and observability data to drive continuous improvement.
• Collaborate with other members of the Field Engineering Team to standardise playbooks, reusable assets, and patterns that scale across customers and regions.
• Respond to and coordinate security, compliance, and architecture reviews, partnering with internal specialists on areas like data protection and regulatory requirements.
• Capture recurring themes, patterns, and gaps from the field and feed them back into Product and Engineering roadmaps as the technical Voice of the Customer.
• Contribute to internal enablement and external content (reference architectures, example repos, talks, and blog posts) that help developers be successful on Vercel.

Languages