Staff Data Analyst, Engine X

Responsibilities

• Build, maintain, and improve Engine X's core performance dashboards; covering card activation rates, spend volume, gross booking value, rewards utilization, spend category breakdowns, and cardholder retention.
• Track and report on key Engine X metrics on a regular cadence, ensuring stakeholders across product, finance, and leadership have accurate and timely visibility into card performance.
• Investigate data anomalies and surface findings clearly; when a metric moves unexpectedly, you diagnose it, document what you found, and communicate it before it becomes a question someone else is asking.
• Write and maintain complex SQL queries to extract, clean, and aggregate data from Snowflake across card transaction logs, booking activity, rewards ledger data, and cardholder activation events.
• Build and document reusable data models and reporting assets that the team can rely on — well-structured, well-named, and built to last beyond the person who created them.
• Support A/B tests and product experiments by setting up the analytical framework, pulling results accurately, and presenting findings in a format that informs a clear decision.
• Partner with senior analysts and product managers to scope analytical requests, understand what's being asked, and deliver work that's precise, complete, and ready to act on.
• Collaborate with analytics engineering and data engineering to flag data quality issues, validate pipeline outputs, and ensure the underlying data powering Engine X reporting is reliable.
• Develop and maintain clear documentation for the metrics and models you own, definitions, logic, known limitations, and refresh cadences, so the team always knows what the numbers mean.

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