Workplace Engineering Lead

Responsibilities

• Own the end-to-end device lifecycle: procurement (Lenovo Business Portal), staging, Intune/Autopilot enrolment, deployment, refresh, and secure decommissioning
• Drive SCCM-to-Intune migration maturity — close the migration to modern management for the full Windows estate
• Oversee software packaging, testing, and distribution — manage the application catalog and approval workflows
• Own OS and application patching strategy: ring-based deployment, compliance reporting, exception management
• Manage AVD/VDI environment (300 sessions): image management, performance tuning, scaling, and cost optimization
• Coordinate with Onsite
• Support Engineers on physical staging and device swap execution at the four sites
• Maintain asset accuracy: CMDB reconciliation, stock level management, warranty tracking
• Own the M365 tenant operations: Exchange Online, Teams, SharePoint Online, OneDrive, Office apps
• Manage mailbox lifecycle, distribution lists, shared mailboxes, mail flow rules, and retention policies

Languages