Navan Pro Consultant

Responsibilities

• Service Expectation
• Provide a dedicated, consistently high level of service to all clients tailored to their individual requirements with a desire to always exceed client expectation.
• Effectively manage your workload to meet all deadlines as required, either set by the client or within R&M
• Ability and willingness to service different client industry sectors across the wider business
• Demonstrate innovative thinking and provide a consultative approach
• To be proficient in R&M and Navan Technology, sharing knowledge with the client to ensure an all-encompassing service
• To be responsible for the delivery of all air, rail, car rental, ferry, black car and charter reservations and to advise clients on best practice utilising R&M and Navan technology
• Operational Excellence
• Manage your own full client portfolio to the highest R&M and Navan standard, demonstrating extraordinary customer service to your wider team
• Pro-actively build meaningful and long-lasting relationships both internally and externally

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