IT Engineering Manager II

Responsibilities

• Own integrations, automation, and AI-native workflows across Core IT: the orchestration tooling, agentic workflows, and connections between systems that remove manual work company-wide.
• Build and maintain the automation that serves the other functions inside the organization, including the service organization, identity, and others, unlocking capacity for our technical teams.
• Evaluate and adopt new automation and AI tooling as it matures, with a point of view on where it belongs in the organization's systems and where it doesn't yet.
• Manage a team of engineers in the US and India, and grow the team's capabilities and skills as its mandate expands.
• Set technical direction and a shared roadmap for a team whose work has been split across more than one reporting line, and unify it under a single engineering strategy, with clearly defined metrics such as engineering capacity, throughput and velocity.
• Build the working rhythm a globally distributed engineering team needs to operate as one team rather than two: overlap hours, handoffs, and shared delivery across US and India time zones.
• Partner with ServiceOps and Business Operations leadership on where automation and self-service can retire manual work across the organization.
• Serve as the liaison between business stakeholders and the automation team, surfacing use cases, translating operational needs into technical requirements, and prioritizing what gets automated next.
• Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success
• Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

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