Director, Partner Programs, Enablement, and Operations

Responsibilities

• Build and evolve the partner programs portfolio
• Design and manage a coherent partner-program framework spanning recruitment, onboarding, activation, specialization, co-selling, services readiness, incentives, recognition, and lifecycle management.
• Establish transparent principles for partner segmentation, prioritization, investment, access to strategic initiatives, and progression through the partner lifecycle.
• Create program requirements, benefits, governance, operating guidelines, and communications that are simple for field teams and partners to understand and use.
• Develop repeatable frameworks for joint business planning, partner commitments, mutual action plans, strategic partner agreements, and measurable outcomes.
• Partner with Legal, Finance, Product, Marketing, Sales, Services, and Operations to ensure programs are scalable, economically sound, and aligned to company priorities.
• Lead partner enablement and activation
• Define the minimum partner-ready package for priority products and motions, including messaging, use cases, demos, pricing and SKU guidance, sales plays, presales support, delivery readiness, and customer proof.
• Build role-based enablement journeys for partner executives, sellers, solution architects, consultants, delivery teams, and customer-success stakeholders.
• Establish a practical calendar of onboarding, training, certification, launch, and reinforcement activities tied to partner and business outcomes.

Languages