Senior AWS Connect Developer

EPAM Systems

Remote · PolandSalary not disclosedfull-timeEPAM Systems Careers (remote abroad)

We are seeking a Senior AWS Connect Developer to lead a full platform migration from LiveChat to Amazon Connect Chat for a global life-sciences client. This engagement covers Amazon Connect configuration across approximately 30 queues and 110 users, a custom agent workspace built on the Amazon Connect Streams API, Salesforce integration, bidirectional Microsoft Teams presence sync via the MS Graph API, SSO via Entra ID, and DynamoDB-backed runtime lookups.

Responsibilities

Design, build and test Amazon Connect contact flows, queue configurations, and routing profiles according to the architecture defined by the Solution Architect
Implement and unit-test Lambda functions for Salesforce transcript push, DynamoDB lookups, and agent-availability checks
Build the custom Amazon Connect Streams API agent workspace to spec, covering chat handling, case history display, and iFrame integration of the Salesforce URL
Implement the Microsoft Teams presence-sync intermediary component against the MS Graph API
Contribute to IaC pipelines for Amazon Connect resources, using CloudFormation/CDK where possible and documenting manual steps where not
Collaborate with the Salesforce Developer on Salesforce-side objects, REST API contracts, and validation
Support QA with testable, documented components, and participate in SIT and defect resolution
Contribute to knowledge-transfer documentation so the client's team can operate and extend the platform post-go-live

Languages

Work format: Remote
Seniority: Senior
Posted: 22 Oct 2026
Last verified: In the last 5 days

Similar roles

Keep looking

More Software jobs in Armenia and remote All IT vacancies Internships and entry level