Solutions Architect, Enterprise

Responsibilities

• Solutions Architects are trusted technical and business advisors who partner with customers to design, prototype, and deliver solutions on the Mapbox platform. You will work directly with customers and account teams to discover needs, design architectures, and deliver solutions that turn data, mobility, and mapping…
• Partner with Sales to position Mapbox’s technical value and shape opportunities.
• Lead technical discovery to understand customer goals, requirements, and success criteria, and ensure solution designs meet business objectives.
• Design and present scalable architectures using Mapbox SDKs, APIs, and platform services.
• Respond to technical customer requests (RFI/RFQ) with clear technical documentation and solution proposals.
• Provide technical guidance during the pre-sales cycle and deliver rapid technical enablement via workshops, demos, and PoC/PoV in a fast-paced digital customer environment.
• Drive customer success by accelerating time-to-value and supporting adoption and expansion in a dynamic, complex ecosystem.
• Advocate for customer needs and provide structured feedback to influence product and engineering direction.
• Stay current on mapping, mobility, and AI technologies and share best practices internally and with customers.
• What We Believe are Important Traits for This Role

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