Zuora Billing- Senior Developer

Responsibilities

• Enhance Zuora Billing capabilities using a hands-on approach to configure and maintain Zuora product catalog, including rate plan charges (recurring, usage, one-time), tiers, discounting, amendments, and proration behavior, aligned to agreed go-to-market models.
• Develop and maintain Zuora workflows and automations (e.g., billing runs, invoice generation, dunning, and operational processes) using standard platform features and best practices.
• Accelerate configuration, troubleshooting, and solution exploration using Zuora AI capabilities (e.g., Zuora AI chat/assistant and AI-enabled workflow development features) while validating outputs for accuracy, security, and compliance.
• Design, build, and support integrations with upstream/downstream systems (e.g., Salesforce, SAP, data platforms, middleware) using Zuora APIs, event patterns, and agreed integration standards.
• Deliver technical designs, estimates, and delivery plans, and collaborate with Solution Architects and cross-functional stakeholders to clarify requirements and propose scalable cross-functional solutions.
• Promote engineering discipline across the team: testing, peer reviews, environment hygiene, and operational readiness; share knowledge and mentor junior colleagues where appropriate.
• Troubleshoot complex billing issues across configuration, data, and integrations; perform root cause analysis and implement sustainable fixes.
• Produce and maintain high-quality technical documentation (solution notes, configuration rationale, runbooks, and support guides) and use AI tools (e.g., Copilot) to improve draft quality, structure, and completeness.
• Implement and support data migration and cutover activities (data mapping, load approach, reconciliation, and post-load validation) for changes impacting Zuora Billing.

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