DevOps Team Manager

Responsibilities

• People & Team Leadership
• Lead, line-manage and develop a team of 3-4 DevOps engineers, including at least one senior engineer; own recruitment, onboarding, objectives, appraisals and performance management.
• Set clear role boundaries, decision rights and escalation routes; ensure high-risk activities are performed or approved only by people with the required competence and authority.
• Own team capacity, priorities and the out-of-hours on-call rota. The manager is expected to take a fair share of scheduled rota cover alongside the engineers and respond to production incidents and urgent operational issues during that cover, including evenings, weekends and bank holidays where required. Ensure rota…
• Build an accountable coaching culture in which engineers raise risk early, follow agreed standards, maintain evidence and learn from incidents and control failures.
• Engineering & Platform Leadership
• Provide hands-on engineering leadership for Bromcom's Azure-hosted, multi-tenant SaaS platform. Work closely with engineers to design, build, review, troubleshoot and improve platform services, pipelines, Infrastructure-as-Code, automation and operational tooling. The manager remains accountable for technical quality…
• Set and maintain engineering standards for Azure architecture, Azure DevOps, Bicep/ARM, deployment patterns, observability, resilience, security and operational support.
• Challenge designs and changes using risk, maintainability, failure-mode, rollback and supportability thinking; involve senior engineers and technical leadership where specialist authority is required.
• Own platform SLAs/SLOs, service health, major-incident command, root-cause analysis, disaster recovery, business continuity testing and continuous service improvement.

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