Senior Design Manager - Core Experiences

Responsibilities

• Define and evolve Mercury’s interaction philosophy, with a particular focus on how AI-native, conversational, adaptive, and proactive experiences should work across our products
• Set an exceptional bar for product quality across the Interfaces organization, helping teams like mobile, dashboard and our agentic product understand not only whether an experience works, but why it feels right
• Lead, coach, and develop a team of product designers, creating an environment where designers can take creative risks, develop strong points of view, and consistently produce exceptional work
• Shape product strategy alongside Product and Engineering rather than waiting for requirements to arrive. Bring design into ambiguous problems early and help teams identify the right problems to solve
• Stay close to the work. Use critique, prototyping, exploration, and hands-on collaboration to push ideas further and help teams turn ambitious concepts into thoughtful, pragmatic experiences
• Help raise the craft and product-thinking bar of Mercury’s broader
• Design organization, sharing frameworks, perspectives, and emerging ideas that make everyone around you a stronger designer
• Have exceptional product taste: You have unusually strong judgment about how great software should behave and feel. You can move beyond subjective critique to articulate why an interaction works, where it falls short, and how to make it substantially better. You bring strong visual and interaction design fundamentals…
• Have a strong point of view on AI-native interfaces: You think deeply about how AI is changing the relationship between people and software. You’re actively experimenting with conversational, adaptive, intelligent, and proactive interaction models and have opinions about where these patterns create genuine value and…
• Be a craft-obsessed design leader: You’ve successfully led and developed product designers without becoming distant from the work. You know how to recognize what makes individual designers exceptional, give clear and thoughtful feedback, and create an environment where a team can experiment boldly while maintaining a…

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