Senior Solutions Architect

Responsibilities

• Own Post-Sales Technical Success
• Serve as the primary technical partner for enterprise customers after the sale, owning the technical relationship throughout onboarding, implementation, adoption, and expansion.
• Build trusted relationships with customer engineering, infrastructure, platform, and data teams.
• Develop a deep understanding of each customer’s architecture, use cases, technical requirements, and long-term goals.
• Guide customers through implementation and adoption while proactively identifying risks, blockers, and opportunities to improve their deployment.
• Partner with customers to define technical success and ensure they are realizing measurable value from Airbyte.
• Coordinate with Airbyte
• Support, Product, and Engineering to resolve complex customer issues and drive successful outcomes.
• Act as the internal source of truth for customer technical requirements, infrastructure constraints, product feedback, and feature needs.
• Identify opportunities for broader adoption and expansion in partnership with Sales and Customer Success.

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