Remote · worldwide, UTC+4 acceptedSalary not disclosedfull-timeVerified 2w agoHimalayas
IMPACT BRANDS has already positively impacted the lives of 3 million people worldwide. Join us as a remote Customer Success Team Lead and let’s impact billions together!
Responsibilities
IMPACT BRANDS is a leading contributor to the health and wellness industry. With a journey from 5 to over 350 colleagues, and the expansion to a diverse family of 7+ brands (PureHealth Research, Nation Health MD, Pureance, Trumeta, PetMade, VitalPeak, Nature's Blast). We are dedicated to helping improve the lives of people all over the world.
At IMPACT BRANDS, we embrace remote work culture and cherish open-mindedness, high energy, and adaptability qualities that are essential in our dynamic environment. We prioritize the growth of every team member, regardless of their location, offering advancement from intern to leadership roles.
IMPACT BRANDS has already positively impacted the lives of 3 million people worldwide. Join us as a remote Customer Success Team Lead and let’s impact billions together!
Health and wellness budget. We value your well-being - investment in your health is not just encouraged but actively supported.
Team spirit. Enjoy regular team-building activities and engaging online events.
Provide support and guidance to team members
Analyze customer feedback and support data to identify trends and implement improvements that increase customer satisfaction and retention
Proven experience in customer support, team management, or a similar role with a strong focus on customer satisfaction and retention
