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Senior Data Scientist

Customer.io

Remote · Americas$11,667–12,500 gross/mofull-timeCustomer.io Careers

You'll partner closely with Product, Marketing, and Customer Experience to evaluate product changes, design and analyze experiments, identify opportunities to improve the customer experience, and influence roadmap and business priorities. This is a hands-on role focused on analyzing behavior, building models, and turning data into clear, actionable direction.

Responsibilities

  • Analyze behavioral patterns across the customer lifecycle to identify trends, usage archetypes, and opportunities to improve adoption, engagement, and retention.
  • Design experiments and measurement approaches to evaluate the impact of product and marketing changes - and help teams make decisions based on evidence rather than intuition.
  • Build models and datasets that improve how teams segment customers, forecast outcomes, and identify trends.
  • Apply machine learning and AI techniques where they solve practical problems, for both internal decision-making and customer-facing scenarios.
  • Partner with Data Engineering to improve the quality, reliability, and accessibility of core data and metrics.
  • Communicate findings clearly and directly so teams can make informed decisions without needing a statistics background.

Languages

    Work format
    Remote
    Seniority
    Senior
    Posted
    26 May 2026
    Last verified
    In the last 5 days

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