Senior Technical Writer

Responsibilities

• As a Senior Technical Writer at Kong Global Inc., you will be responsible for
• Developing, writing, and editing high-quality technical documentation, including API docs, developer guides, reference documentation, and release notes, for a variety of audiences.
• Collaborating closely with product managers, engineers, and other docs writers to gather information, understand product functionality, and ensure documentation accuracy and completeness.
• Conducting thorough research to gather technical information, including interacting with subject matter experts, analyzing product specifications, and testing software.
• Testing to validate documentation content and ensure accuracy.
• Utilizing Command Line Interface (CLI) tools to test and document software features.
• Managing and maintaining existing documentation, including regular updates, revisions, and deprecation of outdated content.
• Implementing and improving documentation processes and standards, including document management and version control using Git.
• Reviewing docs for technical accuracy and adherence to established guidelines.
• Contributing to project planning and project management efforts related to documentation deliverables, ensuring timely and effective execution.

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