Senior Salesforce Business Analyst

Responsibilities

• Translate business requirements and approve user stories according to client's Definition of Ready
• Determine a BA approach, gain needed stakeholder and team buy-in, and measure the effectiveness of the approach chosen
• Work proactively toward deliverable goals and objectives
• Update functional documentation, including Functional
• Design Documents and User Guides, by independently gathering information from requirement documents, user guides, Salesforce, and issue tracking systems
• Lead discovery sessions for new requirements and document them accordingly, including user stories, flows, rules, and processes
• Plan for requirements reuse, considering regulatory requirements, business rules, and business processes
• Communicate risks and impacts of changes clearly and provide options to manage and mitigate them
• Present solutions to the appropriate audience, including changes to current processes and ways of working, and explain why a change to a system, process, or capability is needed
• Manage stakeholder expectations and engagement throughout the project lifecycle

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