Senior Professional Services Project Manager

Responsibilities

• Take full accountability for the end-to-end delivery lifecycle of concurrent, complex customer deployments, covering planning, execution, governance, risk management, and formal project sign-off
• Lead multiple concurrent customer engagements spanning Zero Trust deployments, legacy security tool migrations, architecture assessments, and ongoing optimization programs
• Define, track, and report on deployment success criteria, metrics, milestones, and timelines to ensure projects stay on schedule, within scope, and aligned to business outcomes
• Develop and maintain rigorous project documentation, including project charters, schedules, RAID logs, resource allocations, and regular status reports
• Partner closely with internal specialists and customer stakeholders to proactively identify roadblocks, manage escalations, drive operational enablement, and champion AI-driven project management tools

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