Data Center Operations System Engineer - Plano, TX

Responsibilities

• Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured.
• Troubleshoot hardware and software issues in some of the world’s most advanced GPU and Networking systems.
• Document and update data center layout and network topology in DCIM software
• Work with supply chain & manufacturing teams to ensure timely deployment of systems and project plans for large-scale deployments
• Manage a parts depot inventory and track equipment through the delivery-store-stage-deploy-handoff process in each of our data centers
• Partner with HW
• Support teams to ensure data center hardware incidents with higher level troubleshooting challenges are resolved, reported on and solutions are disseminated to the large operations organization.
• Work with RMA team to ensure faulty parts are returned and replacements are ordered
• Follow installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers
• Have strong past experiences with critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management

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