Remote · ArmeniaSalary not disclosedfull-timeVerified recentlyStaff.am
Acba Bank is looking for an IT Help Desk Specialist to join our team. Receive, process and classify employee service requests and incidents based on their priority and impact.
Responsibilities
Receive, process and classify employee service requests and incidents based on their priority and impact.
Provide remote support by resolving standard employee service requests, incidents, and frequently asked questions.
Propose improvements to service requests and incident management processes.
Perform other duties as defined by the Bank’s internal policies and procedures.
