Principal Software Engineer - AI Platform

Responsibilities

• Lead AI Agent Strategy: Architect and drive the technical evolution of our customer-facing AI agents, ensuring they deliver intuitive, intelligent, and highly reliable interactions.
• Innovate with Super Agents: Spearhead the development of "Super Agents"—complex, multi-agent systems capable of reasoning, planning, and executing multi-step tasks across our platform.
• Workflow Automation
• Design and implement robust frameworks to automate complex business workflows that agents can reliably execute, reducing manual overhead and increasing operational efficiency.
• Collaborate: Work closely with product managers, data scientists, and cross-functional engineering teams to translate business needs into scalable agentic solutions.
• Technical Leadership: Provide hands-on technical guidance, set best practices for LLM integration, prompt engineering, and agent orchestration, while safeguarding scalability, security, and performance.
• Mentorship: Mentor senior engineers on AI/ML best practices, agentic design patterns, and the integration of emerging AI technologies into production systems.

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