Lead Observability Engineer (New Relic)

EPAM Systems

Remote · PolandSalary not disclosedfull-timeEPAM Systems Careers (remote abroad)

We are looking for a Lead Observability Engineer to build an Enterprise Agent Development Platform — a production-grade, cloud-native ecosystem that enables engineering teams to define, orchestrate, deploy, and observe AI agents at scale. The platform standardizes agent development across the organization using LangGraph and Strands Agents on AWS AgentCore Runtime.

Responsibilities

Own the multi-tenant New Relic consolidation layer aggregating telemetry across the agent estate
Administer New Relic at scale, including management account setup and cross-account configuration
Build and maintain cross-account NRQL queries that aggregate telemetry from multiple project tenants
Develop dashboards-as-code and alert-policy-as-code using the Terraform New Relic provider and Crossplane
Configure New Relic alert policies routed to Opsgenie, with future migration to ServiceNow
Consume OpenTelemetry / ADOT data through OTLP and Firehose ingestion into New Relic
Design metric dimensions for large agent estates, ensuring stable, low-cardinality facets
Maintain segregation across Technical, Business, and Audit observability models

Languages

Work format: Remote
Seniority: Lead
Posted: 29 Sept 2026
Last verified: In the last 5 days

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