Senior Software Engineer (Comms Core)

Responsibilities

• You will own and deliver quarterly technical goals for the Communications area, collaborating with teammates to solve ambiguous, open-ended problems across messaging infrastructure.
• You will design and evolve reliable backend services for high-volume communications across multi-region, multi-tenant environments, including orchestration, delivery, preferences, templates, and observability.
• You will collaborate with product management, design, analytics, security, and engineering partners throughout the product lifecycle, articulating technical constraints and balancing customer impact, risks, and trade-offs.
• You will design, implement, and operate resilient integrations with external messaging vendors, balancing reliability, latency, cost, and compliance.
• You will proactively identify and solve project, process, technology, or business issues that affect scalability, developer experience, and operational resilience.
• You will support the operations and availability of your team’s services by defining service-level objectives and metrics, improving alerting and incident response, and participating in on-call efforts.
• You will foster quality and ownership by improving design, testing, code review, rollout, and operational standards, and advocating for them through writing and tech talks.
• You will help develop talent on your team by providing feedback, mentorship, and technical direction, and leading by example.
• On-Call Rotation - There would be an on-call rotation for this role as a requirement.
• What we look for

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