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Data Scientist - Algorithms, Community Support

Airbnb

Remote · United States$12,583–14,583 gross/mofull-timeAirbnb Careers

The Community You Will Join: Airbnb is a mission-driven company dedicated to creating a world where anyone can belong anywhere. Our Community Support (CS) team is at the heart of that mission—delivering seamless, 10-star customer service experiences complemented by world-class, personalized human support that empowers hosts and guests at every step of their journey.

Responsibilities

  • Implement advanced techniques to automate the LLM evaluation process with high efficiency and quality.
  • Build LLM/ML models to understand customer issues based on diverse datasets and identify failure modes and opportunities for improvement.
  • Build personalization models to offer differentiated experiences and maximize business impact.
  • Build and Ship
  • Build and deploy production LLM/ML models that directly contribute to the launch of data-driven products, leveraging AI tools to enhance efficiency and impact.
  • Collaborate Cross-Functionally
  • Build strong relationships with cross-functional partners across Product
  • Design, Engineering, Operations, and Analytics to drive collaboration and innovation.

Languages

    Work format
    Remote
    Seniority
    Mid
    Posted
    28 Jun 2026
    Last verified
    In the last 5 days

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