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Data Scientist - Algorithms, Community Support
Airbnb
Remote · United States$12,583–14,583 gross/mofull-timeAirbnb Careers
The Community You Will Join: Airbnb is a mission-driven company dedicated to creating a world where anyone can belong anywhere. Our Community Support (CS) team is at the heart of that mission—delivering seamless, 10-star customer service experiences complemented by world-class, personalized human support that empowers hosts and guests at every step of their journey.
Responsibilities
- Implement advanced techniques to automate the LLM evaluation process with high efficiency and quality.
- Build LLM/ML models to understand customer issues based on diverse datasets and identify failure modes and opportunities for improvement.
- Build personalization models to offer differentiated experiences and maximize business impact.
- Build and Ship
- Build and deploy production LLM/ML models that directly contribute to the launch of data-driven products, leveraging AI tools to enhance efficiency and impact.
- Collaborate Cross-Functionally
- Build strong relationships with cross-functional partners across Product
- Design, Engineering, Operations, and Analytics to drive collaboration and innovation.
Languages
- Work format
- Remote
- Seniority
- Mid
- Posted
- 28 Jun 2026
- Last verified
- In the last 5 days
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