Contract Technical Project Manager

Responsibilities

• Drive supportability improvement projects from inception, planning, to launch, adoption and impact measurement
• Develop and maintain a technology project plan, which outlines a project's tasks, milestone dates, status, and allocation of resources to stakeholders and other interested parties
• Mediate disputes, resolve scheduling and asset utilization conflicts
• Directly engage with engineering teams and product teams to drive product priorities and decisions using data driven approaches to improve the quality of product and service provided
• Utilize analytical thinking and a data driven approach to help make decisions
• Manage daily standups, weekly, monthly meeting cadences with the product and engineering teams
• Own the core Performance metrics and proactively engage with the engineering team to find, prioritize, and deliver the opportunities for improvement
• Define goals, create dashboards, monitor metrics, and partner collaboratively with the program manager and throughout Talent's Teams to synthesize product plans and functional spec to deliver maximum impact.
• Contribute to the overall product strategy and roadmap, as well as stay in sync with end-user features and service infrastructure
• Track all defined deliverables from conception through launch, leveraging established processes, tools, and communications mechanisms.

Languages