Senior Solutions Engineer, Observe

Responsibilities

• Technical Discovery and Presentation
• Conduct in-depth technical discovery sessions with prospects to understand their current environment, challenges, and specific observability requirements. Tailor and deliver compelling product demonstrations and technical presentations that showcase how our solution addresses their needs.
• Proof of Concepts (POCs)
• Design, scope, and manage technical evaluations and Proof of Concepts, ensuring the successful setup and demonstration of value within the customer's environment. Document findings and present clear, persuasive results back to the customer.
• Partner closely with Account Executives to develop and execute technical sales strategies.
• Act as the technical subject matter expert throughout the sales cycle, from initial contact to final contract.
• Feedback and Product Collaboration: Serve as the voice of the customer to the Product Management and Engineering teams, providing crucial feedback on product capabilities, market needs, and competitive landscape.
• Content and Training
• Develop and maintain technical sales collateral, including demo environments, presentations, and best practice guides.
• Deliver technical training to the broader Sales organization.

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