Senior Software Engineer, AIOps and Observability

Responsibilities

• Lead the design, development, and deployment of AIOps & Observability platforms, including metrics, logs, traces, events, alerts, dashboards, and visualizations.
• Drive the technical vision and roadmap for AIOps and Observability initiatives, aligning with business goals and industry best practices.
• Collaborate with other teams and customers to understand their observability needs and provide solutions that meet their requirements and expectations.
• Develop and operate scalable, reliable, and distributed systems that can handle high traffic and complex workloads.
• Develop AI agents and AI-native observability tools that help engineers detect, understand, and resolve production issues faster.
• Build agentic workflows that reason across logs, metrics, traces, events, alerts, topology, and incident history to support anomaly detection, forecasting, root cause analysis, automated debugging, and remediation recommendations.

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