Enterprise Deployment - Chief of Staff

Responsibilities

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
• ElevenAPI gives developers access to our leading AI audio foundational models.
• Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• As Chief of Staff, you’ll work closely with our Field CTO and Enterprise Deployment leads and be responsible for managing their teams’ workflow, understanding not only the business opportunities but the individual skills of their people. You’ll bring organization to this fast-growing team, constantly improving efficiencies and will gain a holistic overview of the Enterprise Deployment team, with leaders able to lean on you and trust your advice..
• Become an expert on the strengths of the Enterprise Deployment team members and staff them on projects thoughtfully, based on geography, priorities, capacity and skills.
• Use this expertise to track performance of team members, engaging with their leads and people they work closely with to gain a full understanding of performance
• Coordinate recruitment and hiring with the internal Talent team, making sure we’re focusing on key roles and locations and ensuring interviewing is appropriately shared amongst the Enterprise Deployment team.
• Prepare for team meetings by co-ordinating with meeting leads, preparing slides where needed and crucially, making sure the time spent in these meetings is useful and effective for all attendees.
• Track the Enterprise Deployment OKRs and provide regular updates on their progress, spotting issues or gaps in coverage early.

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