Application Development Engineer

Responsibilities

• System Integration & API Engineering
• Design, build, and maintain robust custom integrations, middleware, and webhooks connecting 3P SaaS tools (e.g., Atlassian/JSM, enterprise AI tools, developer software) with internal systems.
• Tool Optimization & Rationalization
• Partner with SAM/HAM, DevInfra, and procurement teams to evaluate new software requests, track usage metrics, and streamline the enterprise SaaS footprint.
• Automation & Workflow Engineering: Write scripts and build data pipelines to automate end-user provisioning, budget/wallet token allocations, and cross-platform data syncs.
• Support & Troubleshooting
• Act as the primary technical point of contact for complex app integrations, resolving system failures alongside external vendors and internal IT teams.
• Experience managing or deploying developer AI integrations (e.g., OpenAI, Anthropic, Cursor APIs) and enterprise usage tracking frameworks.
• Vendor & SLA Oversight
• Manage third-party software vendors, negotiate support contracts, and enforce Service Level Agreements (SLAs).

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